Step 1: Users need to first visit the Genesis Casino website and click the “Log In” button.

Step 2: A dialogue box will open up where you need to input your username and password details in the correct fields and click the “Login” button. A quick and easy password tip: When entering your password, keep your caps lock off. This stops you from entering the wrong password.

Step 1: Visit the Genesis Casino login page and click on the “Forgot your password?” link.

Step 2: A separate dialogue box will open up where you have to enter your email address and your birthday. Once you enter your details into the highlighted boxes, they will send you an email with further instructions.

If the email doesn’t appear in your inbox after 5 mins, check your Spam or Junk folders. You can restart the password recovery process in case you put in the wrong email, or the email doesn’t arrive.